What information do we collect?
We collect and process information from you when you donate to our charity, subscribe to our newsletter or fill out a form.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. Your information collected from our cookies is processed by Google Analytics and helps us to analyse traffic on our website in order to improve our website and the user experience.
To process transactions
The information you give us to process transactions will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing the transaction and/or delivering the purchased product or service requested.
To send periodic emails
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Explaining the legal bases we rely on in collecting your information
Our use of your information is permitted by applicable data protection law and we rely on the following legal bases:
- our use of your personal information is necessary for our legitimate interests in pursuing the purposes set out directly above, to improve our customer service and to respond to your requests and support needs;
- in some cases, it is necessary to meet our legal or regulatory responsibilities, such as disclosure to authorities, regulators or government bodies; and
- in limited circumstances we will ask for you consent to send you, for example, marketing information or get in touch with you.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Retention of your information
We will keep your personal information for as long as we are required in order to meet our business, legal or regulatory responsibilities.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, save to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable aggregated visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Under data protection law you have rights of access to and rectification or erasure of your personal data and to restrict its processing, to tell us that you do not wish to receive marketing information, and (in some circumstances) to require certain of your information to be transferred to you or a third party. To the extent our use of your information is based on your consent, you have the right to withdraw your consent.
You also have the right to object to our processing of your personal data.
If you have any questions or wish to exercise any of the above rights, you may contact us using the contact details below.
You can also lodge a complaint about our processing of your personal information with the Information Commissioner’s Office (www.ico.org.uk) or, if you are no longer resident in the UK, the relevant data protection authority in your country of residence.
This policy was last modified on /06/2020
Chasing the Stigma,
L22 0PJ, England